Skip to content
AMLDirectory Australia · Tranche 2
Platform

AML SoftServe

Hosted software intended to carry the obligation lifecycle end to end.

Checked 8 October 2026

Provider’s own site (opens in a new tab)

From

$105.60

inc GST, per month
$96.00 as published, ex GST

SMR export

Not established

Screening

Not established

Audit log

Not established

Capability coverage

12/31

verified. 18 not established.

Marketed to

Not established

Data stored in

Australia and overseas

Data processed in

Not established

Pricing detail Two distinct product tracks, both excluding GST with an annual 5% discount available. Self-serve: Pay-as-you-go $96/mo, Starter $103/mo, Professional $147/mo. Fully managed: Pay-as-you-go $560/mo, Growth $699/mo, Professional Plus $1,279/mo.

Where it is stronger

Capabilities verified here that fewer than half of the other products are verified on. Worked out from the board, not written by hand.

  • Risk assessed per designated service2 of 16 others
  • Enhanced due diligence4 of 16 others
  • Adverse media screening7 of 16 others

Where it is weaker

Recorded with the same care as the capabilities, and not softened. A comparison that only lists strengths is not a comparison.

  • Partly meets the Tranche 2 measure: Versioned AML program and CDD records.Vendor states the audit trail keeps every CDD file, SMR draft, training completion, risk rating change and program version for 7 years; program versions are stated, versioning of CDD records is not.

Capabilities

All 31 fields we track, shown whether or not we could establish them.

Reading a spec strip

  • Verifiedconfirmed on the provider’s own site
  • Partialpresent but limited or conditional
  • Absentthe product does not do it
  • Not establishedwe could not confirm either way

Each bar runs one segment per capability, in the same order on every board, so two providers compare by position. A hatched segment means the field is unfilled, not that the product lacks the capability — around half of all capability fields on this site are currently unestablished, and a blank would read as “no” and misrepresent a real business. Show all opens the full list in place.

Program

  • AML/CTF program buildYes
  • Risk assessmentYes

    The feature list names a risk mitigation plan managed on the platform; the site also offers to start a risk assessment. The two are distinct obligations and only the RMP is described as a platform artefact.

  • Program maintenance and reviewNot established
  • Independent evaluation support (s84)Not established
  • Staff trainingYes

Customer

  • Customer due diligenceYes
  • Know your business (entity checks)Yes
  • Beneficial ownership and controlNot established
  • Enhanced due diligenceYes
  • Reliance arrangementsNot established

Identity

  • Electronic identity verificationYes
  • Biometric liveness and face matchYes

    Described in the privacy notice as facial matching or liveness checks carried out by an upstream provider, not as a named product feature.

  • Document Verification Service accessNot established

Screening

  • PEP and sanctions screeningYes
  • Adverse media screeningYes
  • Ongoing customer monitoringYes
  • Automated transaction monitoring (bank-style rules)Not established

Tranche 2 operations

  • Risk assessed per designated serviceYes

    Vendor states its pre-built AML/CTF program for accountants codes each designated service (trust setup, company formation, SMSF administration, nominee services, real property advice, share transactions) with its own risk rating; the real estate page describes a program pre-tuned to AUSTRAC's sector risk assessment.

  • Ongoing monitoring triggered by designated service and riskNot established
  • Program obligations calendar (reviews, effectiveness, AMLCO reports, independent evaluation)Not established
  • Versioned AML program and CDD recordsPartial

    Vendor states the audit trail keeps every CDD file, SMR draft, training completion, risk rating change and program version for 7 years; program versions are stated, versioning of CDD records is not.

  • Escalation to AMLCO or manager with outcome recordedNot established
  • Expired document alertsNot established
  • Reliance CDD requests sent and receivedNot established

Reporting

  • Suspicious matter report workflowNot established
  • AUSTRAC SMR XML exportNot established
  • Tipping-off controls (s123)Not established
  • Threshold transaction reportingNot established

Record

  • Evidence pack exportNot established
  • Immutable audit logNot established
  • API accessNot established

Integrations

None named on the provider’s own site. For a firm that wants AML to run inside its existing practice or property software, that is worth establishing directly before you buy.

Registered entity

On the Australian Business Register

Legal entity
Softserve 360 Pty Ltd
Registered from
unknown

Recorded, not scored

Where this came from

Softserve 360 operates two parallel service models: self-serve (software-first) and fully managed (support-led), allowing customers to choose between cost control and hands-on guidance. Pricing varies substantially between models; the $96/mo self-serve tier is the platform's entry point. Detailed capability information was not established in the initial research pass.

Is this your product?

You can correct a factual error, supply evidence for a field marked not established, or add detail. A limitation is corrected when it is wrong, and stays when it is accurate but unwelcome.

Claim this listing

Editor’s picks in AML/CTF software

In AML/CTF software

Not opinions. Each pick is the record that leads on one stated measure within this category, with the figure shown so you can check it against the board.

See all AML/CTF software

  • Most capabilities verified

    29

    of the 31 fields tracked

    duely

    17 records measured Platform

  • Most Tranche 2 operations measures met

    7

    of the 7 Tranche 2 measures

    duely

    17 records measured Platform

  • Lowest published entry price

    Free

    normalised to GST-inclusive AUD

    SimpleAML

    13 records measured Register

  • Widest sector coverage

    6

    Tranche 2 sectors marketed to

    Syntrico

    17 records measured Platform

  • Longest-established entity

    2007

    ABN active on the register since

    NameScan

    14 records measured Verification