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AMLDirectory Australia · Tranche 2
Platform

AML SoftServe

Hosted software intended to carry the obligation lifecycle end to end.

Checked 25 August 2026

Provider’s own site (opens in a new tab)

From

$105.60

inc GST, per month
$96.00 as published, ex GST

SMR export

Not established

Screening

Not established

Audit log

Not established

Capability coverage

11/24

verified. 13 not established.

Marketed to

Not established

Data held in

Not established

Pricing detail Two distinct product tracks, both excluding GST with an annual 5% discount available. Self-serve: Pay-as-you-go $96/mo, Starter $103/mo, Professional $147/mo. Fully managed: Pay-as-you-go $560/mo, Growth $699/mo, Professional Plus $1,279/mo.

Capabilities

All 24 fields we track, shown whether or not we could establish them.

Reading a spec strip

  • Verifiedconfirmed on the provider’s own site
  • Partialpresent but limited or conditional
  • Absentthe product does not do it
  • Not establishedwe could not confirm either way

Each bar runs one segment per capability, in the same order on every board, so two providers compare by position. A hatched segment means the field is unfilled, not that the product lacks the capability — around half of all capability fields on this site are currently unestablished, and a blank would read as “no” and misrepresent a real business. Show all opens the full list in place.

Program

  • AML/CTF program buildYes
  • Risk assessmentYes

    The feature list names a risk mitigation plan managed on the platform; the site also offers to start a risk assessment. The two are distinct obligations and only the RMP is described as a platform artefact.

  • Program maintenance and reviewNot established
  • Independent evaluation support (s84)Not established
  • Staff trainingYes

Customer

  • Customer due diligenceYes
  • Know your business (entity checks)Yes
  • Beneficial ownership and controlNot established
  • Enhanced due diligenceYes
  • Reliance arrangementsNot established

Identity

  • Electronic identity verificationYes
  • Biometric liveness and face matchYes

    Described in the privacy notice as facial matching or liveness checks carried out by an upstream provider, not as a named product feature.

  • Document Verification Service accessNot established

Screening

  • PEP and sanctions screeningYes
  • Adverse media screeningYes
  • Ongoing customer monitoringYes
  • Transaction monitoringNot established

Reporting

  • Suspicious matter report workflowNot established
  • AUSTRAC SMR XML exportNot established
  • Tipping-off controls (s123)Not established
  • Threshold transaction reportingNot established

Record

  • Evidence pack exportNot established
  • Immutable audit logNot established
  • API accessNot established

Integrations

None named on the provider’s own site. For a firm that wants AML to run inside its existing practice or property software, that is worth establishing directly before you buy.

Registered entity

On the Australian Business Register

Legal entity
Softserve 360 Pty Ltd
Registered from
unknown

Recorded, not scored

Where this came from

Softserve 360 operates two parallel service models: self-serve (software-first) and fully managed (support-led), allowing customers to choose between cost control and hands-on guidance. Pricing varies substantially between models; the $96/mo self-serve tier is the platform's entry point. Detailed capability information was not established in the initial research pass.

Is this your product?

You can correct a factual error, supply evidence for a field marked not established, or add detail. A limitation is corrected when it is wrong, and stays when it is accurate but unwelcome.

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Editor’s picks in AML/CTF software

In AML/CTF software

Not opinions. Each pick is the record that leads on one stated measure within this category, with the figure shown so you can check it against the board.

See all AML/CTF software

  • Most capabilities verified

    21

    of the 24 fields tracked

    duely

    16 records measured Platform

  • Lowest published entry price

    Free

    normalised to GST-inclusive AUD

    SimpleAML

    12 records measured Register

  • Widest sector coverage

    5

    Tranche 2 sectors marketed to

    duely

    level with 1 other

    16 records measured Platform

  • Longest-established entity

    2007

    ABN active on the register since

    NameScan

    12 records measured Verification