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AMLDirectory Australia · Tranche 2
Platform

First AML

Hosted software intended to carry the obligation lifecycle end to end.

Checked 8 October 2026

Provider’s own site (opens in a new tab)

Price guide

On application

Not published — you have to ask

SMR export

Not established

Screening

Ongoing

Audit log

Not established

Capability coverage

14/31

verified. 11 not established.

Marketed to

  • Accounting
  • Real estate
  • Legal
  • Conveyancing
  • financial-services

Data stored in

Australia

Data processed in

Australia and overseas

Sub-processor list names Frankie Financial (Australia) for identity verification, plus overseas processors including ComplyAdvantage (UK), Onfido (Singapore), Kyckr and Know Your Customer (Ireland), Kompany (Austria), OpenAI (US) and AWS/Google (US entities), with group affiliates in New Zealand and the UK.

Pricing detail No published pricing. All three tiers are price-on-application. The entry tier is positioned for a minimum of 400 individuals or 100 complex entities per year, which indicates the intended volume floor. No free trial mentioned.

Where it is stronger

Capabilities verified here that fewer than half of the other products are verified on. Worked out from the board, not written by hand.

  • API access1 of 16 others
  • Escalation to AMLCO or manager with outcome recorded2 of 16 others
  • Reliance CDD requests sent and received2 of 16 others
  • Expired document alerts3 of 16 others
  • Enhanced due diligence4 of 16 others
  • Evidence pack export7 of 16 others

Where it is weaker

Recorded with the same care as the capabilities, and not softened. A comparison that only lists strengths is not a comparison.

  • Partly meets the Tranche 2 measure: Risk assessed per designated service.Vendor states risk assessments are done per client and matter (case type), with separate question sets for practice areas, offices or jurisdictions; risk is not described as assessed per designated service.
  • Partly meets the Tranche 2 measure: Ongoing monitoring triggered by designated service and risk.Help centre states CDD refresh alerts follow a cadence set by risk level and office, and each new case re-verifies the parties for that transaction; re-review triggered by a new designated service is not described.
  • Partly meets the Tranche 2 measure: Versioned AML program and CDD records.Vendor states client risk assessments keep full version history and change tracking, and published risk-assessment forms are versioned; the product does not hold the AML/CTF program, so program versioning does not apply.
  • No published pricing. Every tier is price-on-application.
  • Does not generate the AML/CTF program document.
  • Staff training is treated as the customer's own obligation, not a platform feature.
  • No SMR case management, AUSTRAC lodgement, TTR handling or transaction monitoring is described as a product feature. These appear only as educational content.
  • No Australian-specific verification source such as DVS is named. Data sources are provided on request.

Capabilities

All 31 fields we track, shown whether or not we could establish them.

Reading a spec strip

  • Verifiedconfirmed on the provider’s own site
  • Partialpresent but limited or conditional
  • Absentthe product does not do it
  • Not establishedwe could not confirm either way

Each bar runs one segment per capability, in the same order on every board, so two providers compare by position. A hatched segment means the field is unfilled, not that the product lacks the capability — around half of all capability fields on this site are currently unestablished, and a blank would read as “no” and misrepresent a real business. Show all opens the full list in place.

Program

  • AML/CTF program buildNo
  • Risk assessmentYes
  • Program maintenance and reviewNot established
  • Independent evaluation support (s84)Not established
  • Staff trainingNo

Customer

  • Customer due diligenceYes
  • Know your business (entity checks)Yes
  • Beneficial ownership and controlYes
  • Enhanced due diligenceYes
  • Reliance arrangementsNot established

Identity

  • Electronic identity verificationYes
  • Biometric liveness and face matchYes
  • Document Verification Service accessNot established

Screening

  • PEP and sanctions screeningYes
  • Adverse media screeningPartial
  • Ongoing customer monitoringYes
  • Automated transaction monitoring (bank-style rules)Not established

Tranche 2 operations

  • Risk assessed per designated servicePartial

    Vendor states risk assessments are done per client and matter (case type), with separate question sets for practice areas, offices or jurisdictions; risk is not described as assessed per designated service.

  • Ongoing monitoring triggered by designated service and riskPartial

    Help centre states CDD refresh alerts follow a cadence set by risk level and office, and each new case re-verifies the parties for that transaction; re-review triggered by a new designated service is not described.

  • Program obligations calendar (reviews, effectiveness, AMLCO reports, independent evaluation)Not established
  • Versioned AML program and CDD recordsPartial

    Vendor states client risk assessments keep full version history and change tracking, and published risk-assessment forms are versioned; the product does not hold the AML/CTF program, so program versioning does not apply.

  • Escalation to AMLCO or manager with outcome recordedYes

    Help centre states cases go to Ready for Review and must be approved by an assigned compliance reviewer (multi-stage approval possible) or reworked, and vendor states risk thresholds can apply senior review automatically.

  • Expired document alertsYes

    Help centre states the case manifest shows alerts for documents expired or due to expire within 12 months, and ID-expiry checks are configurable in ongoing monitoring settings.

  • Reliance CDD requests sent and receivedYes

    Help centre states a real estate case can request verification of the buyer from the buyer's conveyancer through the platform, which adds the conveyancer as a case contact; this is framed as a request to verify under the AML/CTF Rules (not a s37A/38 reliance agreement), and handling inbound requests is not described.

Reporting

  • Suspicious matter report workflowNot established
  • AUSTRAC SMR XML exportNot established
  • Tipping-off controls (s123)Not established
  • Threshold transaction reportingNot established

Record

  • Evidence pack exportYes
  • Immutable audit logNot established
  • API accessYes

Integrations

  • Actionstep
  • Aderant
  • Elite 3E
  • Greatforms
  • Land Services SA
  • LockedOn
  • MRI Software
  • Real Time Agent
  • Rello
  • REX
  • Surga Central
  • Zapier

Registered entity

On the Australian Business Register

Legal entity
First AML Pty Ltd
Registered from
31 August 2020

Recorded, not scored

Where this came from

The deepest integration coverage of any product researched: twelve named practice-management and property platforms plus a public API. Most newer entrants in this directory name none, which makes this a genuine operational advantage for a firm that wants AML to sit inside its existing systems.

New Zealand-founded in 2018, operating in Australia through a locally incorporated subsidiary registered August 2020. Offices in Auckland, Sydney and London. ISO 27001:2022 certified.

Positioned at higher volume than most of this directory. The entry tier assumes 400 individuals or 100 complex entities a year, so smaller firms are not the target market.

APAC data sits on AWS Sydney with Melbourne disaster recovery; EU data in Ireland and Frankfurt, hence mixed residency.

Is this your product?

You can correct a factual error, supply evidence for a field marked not established, or add detail. A limitation is corrected when it is wrong, and stays when it is accurate but unwelcome.

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Editor’s picks in AML/CTF software

In AML/CTF software

Not opinions. Each pick is the record that leads on one stated measure within this category, with the figure shown so you can check it against the board.

See all AML/CTF software

  • Most capabilities verified

    29

    of the 31 fields tracked

    duely

    17 records measured Platform

  • Most Tranche 2 operations measures met

    7

    of the 7 Tranche 2 measures

    duely

    17 records measured Platform

  • Lowest published entry price

    Free

    normalised to GST-inclusive AUD

    SimpleAML

    13 records measured Register

  • Widest sector coverage

    6

    Tranche 2 sectors marketed to

    Syntrico

    17 records measured Platform

  • Longest-established entity

    2007

    ABN active on the register since

    NameScan

    14 records measured Verification