Ongoing monitoring triggered by designated service and riskYesPartial
Versioned AML program and CDD recordsYesPartial
Escalation to AMLCO or manager with outcome recordedYesPartial
API accessNoPartial
8 further fields are unestablished for at least one of the two and are left out of the list above. A gap in our research is not a point against a product, and presenting it as one would score these two on our work rather than on theirs.
Every field, side by side
Reading a spec strip
Verifiedconfirmed on the provider’s own site
Partialpresent but limited or conditional
Absentthe product does not do it
Not establishedwe could not confirm either way
Each bar runs one segment per capability, in the same order on every board, so two providers compare by position. A hatched segment means the field is unfilled, not that the product lacks the capability — around half of all capability fields on this site are currently unestablished, and a blank would read as “no” and misrepresent a real business. Show all opens the full list in place.
ProgramduelySyntrico
AML/CTF program build YesYes
Risk assessment YesYes
Program maintenance and review — differsYesPartial
Independent evaluation support (s84) — differsYesPartial
Staff training YesYes
CustomerduelySyntrico
Customer due diligence YesYes
Know your business (entity checks) YesYes
Beneficial ownership and control YesYes
Enhanced due diligence — differsYesPartial
Reliance arrangements — differsYesNot established
IdentityduelySyntrico
Electronic identity verification YesYes
Biometric liveness and face match — differsYesNot established
Document Verification Service access — differsYesNot established
Risk assessed per designated service — differsYesPartial
Ongoing monitoring triggered by designated service and risk — differsYesPartial
Program obligations calendar (reviews, effectiveness, AMLCO reports, independent evaluation) — differsYesNot established
Versioned AML program and CDD records — differsYesPartial
Escalation to AMLCO or manager with outcome recorded — differsYesPartial
Expired document alerts YesYes
Reliance CDD requests sent and received — differsYesNot established
ReportingduelySyntrico
Suspicious matter report workflow YesYes
AUSTRAC SMR XML export — differsYesNot established
Tipping-off controls (s123) — differsYesNot established
Threshold transaction reporting YesYes
RecordduelySyntrico
Evidence pack export YesYes
Immutable audit log — differsYesNot established
API access — differsNoPartial
duely: 29/31 verified.Syntrico: 15/31 verified. A higher count means more that we could confirm, not necessarily more that the product does.
Stated limitations
Each board lists what that provider's own material says it does not do. We do not set those lists side by side: some providers publish their limits and others publish none, so a longer list often means a more candid provider rather than a weaker product. Where a limitation maps to a capability both providers have established, it appears in the comparison above.
duely checked 8 October 2026. Syntrico checked 8 October 2026. Pricing in this market goes stale within a quarter — verify current figures with the provider before you rely on them.