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AMLDirectory Australia · Tranche 2
Platform

duely

Hosted software intended to carry the obligation lifecycle end to end.

Checked 8 October 2026

Provider’s own site (opens in a new tab)

From

$64.90

inc GST, per month
$59.00 as published, ex GST

SMR export

AUSTRAC XML

Screening

Ongoing

Audit log

Append-only

Capability coverage

29/31

verified. 0 not established.

Marketed to

  • Accounting
  • Real estate
  • Conveyancing
  • Legal
  • Bullion

Data stored in

Australia

Data processed in

Australia and overseas

Vendor states hosting and primary storage are in Australia. Its privacy policy states identity verification is processed in the European Union and screening in Switzerland, with the results stored in Australia.

Pricing detail One plan, all prices AUD EXCLUDING GST (the vendor states it is registered for GST and adds GST to each invoice). $59/mo includes 30 customer slots a year and 3 users. From the 31st customer a flex customer slot is added at $3/mo each; extra users $9/mo each. A company, trust, partnership or SMSF uses one slot if it has up to 6 people to verify or screen, one more per further 6. Identity verification (document capture, liveness, face match), company lookups and sanctions/PEP/adverse-media screening included with no per-check fee, under a fair-usage policy. Optional per-use charges: DVS document check $8 per document, document intelligence $3 per use (in final testing). Billed monthly; no annual plan; cancel any time, effective at the end of the billing period. No free trial.

Where it is stronger

Capabilities verified here that fewer than half of the other products are verified on. Worked out from the board, not written by hand.

  • Reliance arrangements0 of 16 others
  • Program obligations calendar (reviews, effectiveness, AMLCO reports, independent evaluation)0 of 16 others
  • Ongoing monitoring triggered by designated service and risk1 of 16 others
  • Program maintenance and review2 of 16 others
  • Independent evaluation support (s84)2 of 16 others
  • Risk assessed per designated service2 of 16 others
  • Escalation to AMLCO or manager with outcome recorded2 of 16 others
  • Reliance CDD requests sent and received2 of 16 others
  • Immutable audit log2 of 16 others
  • Expired document alerts3 of 16 others
  • AUSTRAC SMR XML export3 of 16 others
  • Tipping-off controls (s123)3 of 16 others
  • Enhanced due diligence4 of 16 others
  • Document Verification Service access4 of 16 others
  • Versioned AML program and CDD records4 of 16 others
  • Threshold transaction reporting5 of 16 others
  • Adverse media screening7 of 16 others
  • Suspicious matter report workflow7 of 16 others
  • Evidence pack export7 of 16 others

Where it is weaker

Recorded with the same care as the capabilities, and not softened. A comparison that only lists strengths is not a comparison.

  • No practice or accounting software integrations. The integration layer covers identity, screening and ABN lookup only.

Capabilities

All 31 fields we track, shown whether or not we could establish them.

Reading a spec strip

  • Verifiedconfirmed on the provider’s own site
  • Partialpresent but limited or conditional
  • Absentthe product does not do it
  • Not establishedwe could not confirm either way

Each bar runs one segment per capability, in the same order on every board, so two providers compare by position. A hatched segment means the field is unfilled, not that the product lacks the capability — around half of all capability fields on this site are currently unestablished, and a blank would read as “no” and misrepresent a real business. Show all opens the full list in place.

Program

  • AML/CTF program buildYes
  • Risk assessmentYes
  • Program maintenance and reviewYes
  • Independent evaluation support (s84)Yes
  • Staff trainingYes

Customer

  • Customer due diligenceYes
  • Know your business (entity checks)Yes
  • Beneficial ownership and controlYes
  • Enhanced due diligenceYes
  • Reliance arrangementsYes

Identity

  • Electronic identity verificationYes
  • Biometric liveness and face matchYes
  • Document Verification Service accessYes

    Vendor states it is an approved DVS user, with a DVS check against the issuing agency available as an optional escalation on a matter at $8 plus GST per document.

Screening

  • PEP and sanctions screeningYes
  • Adverse media screeningYes
  • Ongoing customer monitoringYes
  • Automated transaction monitoring (bank-style rules)No

Tranche 2 operations

  • Risk assessed per designated serviceYes

    Vendor states each engagement records the designated services it covers, and the risk questions asked are the ones tagged to those services; each designated service also carries an inherent rating in the firm's program.

  • Ongoing monitoring triggered by designated service and riskYes

    Vendor states re-review is risk-based and follows the designated service: a new designated service at medium or high risk starts CDD for a customer held over from before 1 July 2026, and approving a new program version flags customers whose review interval, customer type or country rating it changes.

  • Program obligations calendar (reviews, effectiveness, AMLCO reports, independent evaluation)Yes

    Vendor states it schedules effectiveness checks (quarterly by default), the AMLCO report to the governing body (12 months), the independent evaluation (first date from AUSTRAC enrolment, then at least three-yearly) and program review (36 months or on a trigger), with a tool to complete each. Risk assessment review is part of program review rather than a separate date.

  • Versioned AML program and CDD recordsYes

    Vendor states AML programs are versioned with superseded versions kept, and CDD reviews are numbered and kept when superseded.

  • Escalation to AMLCO or manager with outcome recordedYes

    Vendor states escalations go to the AMLCO, the engagement is held until decided, and the person who raised it is told whether they can proceed. Routing is to the AMLCO only.

  • Expired document alertsYes

    Vendor states a daily check flags a customer whose latest verified identity document has expired while they have an open engagement. Identity documents only.

  • Reliance CDD requests sent and receivedYes

    Vendor states outbound requests are tracked to sent, agreed, completed or refused, with a refusal recorded on file; inbound requests need the customer's and the firm's approval before release, and the requester pays $2 plus GST per request.

Reporting

  • Suspicious matter report workflowYes
  • AUSTRAC SMR XML exportYes
  • Tipping-off controls (s123)Yes
  • Threshold transaction reportingYes

Record

  • Evidence pack exportYes
  • Immutable audit logYes
  • API accessNo

    Vendor's product summary states there is no public API yet.

Integrations

None named on the provider’s own site. For a firm that wants AML to run inside its existing practice or property software, that is worth establishing directly before you buy.

Registered entity

On the Australian Business Register

Legal entity
ILIXIR TECHNOLOGIES PTY LTD
Registered from
11 November 2024

Recorded, not scored

Other business names
DUELY

Where this came from

Built around the full Tranche 2 obligation lifecycle rather than verification volume: program build, scoping, CDD and KYB, ongoing monitoring, ECDD, UAR through to SMR, TTR and CBM registers, reliance, record keeping, training, and program effectiveness testing, organised around the engagement rather than the customer.

  • Multi-party engagements. Every party to an engagement sits on one record: the primary customer, additional parties, and representatives. Each customer keeps its own due diligence and evidence. Representatives such as an attorney, solicitor or company signatory are recorded against the party they act for rather than as customers. In real estate, every buyer and seller in a sale sits on the one engagement.
  • Consent requests. Customer consent is requested by email as part of verification and kept on the customer record; the firm can add its own fields.
  • Document requests. Documents are requested from the customer's profile, with notifications and reminders, and uploads attach to the customer and the engagement.
  • Notes on customer profiles and on engagements.

Tranche 2 operations

Meets all seven Tranche 2 operations measures:

  • Risk per designated service. An engagement records the designated services it covers, and the risk questions asked are the ones tagged to those services.
  • Monitoring by service and risk. Re-review follows the risk rating and the designated service; a new program version flags the customers it affects.
  • Program review schedule. Effectiveness checks, the AMLCO report to the governing body, the independent evaluation and program review each have a due date and a tool to complete them.
  • Versioned records. Programs and CDD reviews are kept as versions.
  • Escalation. To the AMLCO, with the person who raised it told whether to proceed.
  • Expired identity documents flagged while an engagement is open.
  • Reliance requests in both directions: outbound with refusals recorded, inbound with customer and firm approval, and a $2 plus GST charge paid by the requester.

Monitoring is risk-based and follows the designated service. It does not run bank-style rules over a transaction feed, which is the separate transaction-monitoring measure.

AUSTRAC reporting

Produces AUSTRAC SMR 3.0 XML and TTR XML, validated against the AUSTRAC schema before export, with IFTI and CBM registers. Lodgement with AUSTRAC is done by the firm, as with every product in the directory. ClearAML, FreeAML and Overseer also state AUSTRAC XML export; duely is the only one of the four that states a schema version.

Program effectiveness testing runs with a corrective-action loop and independent-evaluation tracking.

Identity verification and DVS

An approved DVS user. Routine verification runs through the hosted document, liveness and face-match path, and a DVS check against the issuing agency can be added to an engagement where a document's validity is in doubt, at $8 plus GST per document.

Data residency

Stored: Australia. Hosting and primary storage are in Australia. Processed: mixed. Identity verification is processed in the European Union and screening in Switzerland, with the results stored in Australia.

Compared with

Side-by-side against the products this one is most often weighed up against. Each comparison states first whether the two are even the same kind of thing.

Is this your product?

You can correct a factual error, supply evidence for a field marked not established, or add detail. A limitation is corrected when it is wrong, and stays when it is accurate but unwelcome.

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In AML/CTF software

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    29

    of the 31 fields tracked

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  • Most Tranche 2 operations measures met

    7

    of the 7 Tranche 2 measures

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    Free

    normalised to GST-inclusive AUD

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  • Widest sector coverage

    6

    Tranche 2 sectors marketed to

    Syntrico

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  • Longest-established entity

    2007

    ABN active on the register since

    NameScan

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